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Shipping & Service Guidelines

Shipping & Service Guidelines

We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible. You will receive your order in 15-40 business days (depended on country) from the date that it is placed.

Verification  ➝  Processing  ➝   Shipping   ➝   Delivery


VERIFICATION

A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request. 


PROCESSING

It normally takes 3-5 business days for us to process your order. Please note that this does not include holidays and weekends.


SHIPPING METHODS

Shipment takes time to arrive depending on the country, please refer to the information below for various shipping times to international destinations.

 DHL EXPRESS REST OF WORLD SHIPPING

Some product will show this shipping method (recommended) 

Enjoy DHL express delivery & 15 day easy returns. Delivery in 10-15 days (depended on country). The products you ordered are sent from a warehouse located. You will receive a tracking number within the first 2-3 days of ordering. During holiday season please allow up to 2-3 weeks for delivery due to high demand.
Shipping cost starts from $9 and depends on weight or number of items in your order.


 SHIPPING TO NORTH AMERICA REGION

Insured shipping with tracking number: Free

Please allow 20-40 days for delivery (depended on country). We ship using first class registered mail. you will receive a tracking number within the first 7 days of ordering. During holiday season please allow up to 5-6 weeks for delivery due to high demand.

 SHIPPING TO EUROPE REGION
Standard shipping with tracking number: Free

Please allow 25-45 days for delivery (depended on country). We ship using first class registered mail. you will receive a tracking number within the first 7 days of ordering. During holiday season please allow up to 5-6 weeks for delivery due to high demand.


Shipping times to the rest of world

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1. Worldwide shipping, except APO/FPO. All packages can be tracked. You can just open the order page to check tracking information.

2. Most of our deals are promoted with free shipping (selected countries) by Aliexpress Standard Shipping. You can also pay for extra shipping fee to choose Aliexpress Premium Shipping as shipping way. It will be faster.

3. We only ship to confirmed order address, your order address must match your shipping address.

4. Delivery time depends on destination and other factors, usually it may take about 35 business days.

5. If your purchase protection time is running out, please contact us. We'll help you to check the tracking information and extend delivery date. So your money will not go to our account. Shipping problems are out of our sellers' control. If your package are with problem and can not be delivered, you can open a shipping reason dispute to ask for full refund from Aliexpress Standard/Premium Shipping. Please be noted that you need to choose the right dispute reason. If you have any questions, please contact us first.

When shipping within all international countries, your order will arrive within these delivery estimates based on your location and selected shipping speed.

Destination Country Standard Shipping (business days)
Contiguous U.S. 7 to 20
Canada 10 to 23
United Kingdom 10 to 23
Europe 10 to 40 (depended on country)
Brazil 15 to 35
Mexico 15 to 35


Note 1: 
In many areas, Saturday and Sunday delivery may be available. If weekend delivery is available to your destination, it will be specified on the product page and/or during checkout. 

Note 2: During holiday and high shopping season (year-end sell) please allow up to 3-5 weeks for delivery due to high demand. 


Not in love after 15 days? return it!

    • We can resend or refund to you if the product is defective or not as the description.
    • We only afford the freight for the returned defective product.
    • The returning freight will be paid by you if it's returned by your personal reasons.
    • All the returned products should be packed well and keep the original package.